Our Consulting services are second to none. We deliver results in the shortest time possible without compromising the quality of service. Our detailed knowledge of the software is unmatched. Our pride in our work is evident from a growing list of reference clients. Many of our customers are in the top 200 of the Fortune 500 list. Client references are available upon request.
FTS specializes in integration and solutions development. Using the FTS Process, we take a well-planned, logical approach that begins with a business assessment, including analysis of available tools. We not only determine the objectives, but assess what software and hardware already is in place. Maximizing existing resources is far more efficient than reinventing or repurchasing tools and assets. We identify gaps in existing architecture and tools and propose a timeline to implement what is needed.
Our services include implementation of our recommendations. We oversee installation and configuration of software and hardware solutions. If customization is necessary, we not only provide customization, but also integrate it with existing systems and operations. After fine tuning to ensure the solution meets the client's objectives, we deliver final turnover of a complete, customized solution.
Consulting isn't finished with recommendations or even implementation of a solution. Ongoing operations require continued administration to cope with inevitable changes in the environment. Solutions must evolve to sustain continued successful operation. FTS can provide routine maintenance and patches as needed or point releases as new enhancements become available for hardware or software.
Coping with an ever-evolving environment also means continued development of enhanced solutions. As services and products change, enhancements are needed to system architecture and processes. That may include changes to base functionality or non-routine maintenance and upgrading. Such changes require testing and documentation, which FTS also can provide.
FTS Consulting Services also encompass enrichment of products and services. We work with the client from process creation through maturing to reevaluation. We provide ongoing support through training development, which may include customized solution-based training or specific product-based training. The FTS Process creates solutions that solve problems.